Terms and Conditions qqclub Malaysia

Welcome to qqclub, an online casino entertainment platform designed for users in Malaysia. These Terms and Conditions govern your use of all services, products, and features offered through the qqclub.onl website and the qqclub mobile app.

By accessing, registering for, or using any part of the qqclub platform, you automatically agree to be bound by these terms and conditions and all policies referenced herein, including the Privacy Policy and Responsible Gaming guidelines. If you do not agree with any part of these terms, please discontinue use of the platform immediately.

Qqclub reserves the right to update, modify, or replace any part of these terms at any time. Changes take effect immediately upon publication on the platform. It is your responsibility to review these terms periodically to stay informed of any recent changes.

To register and use qqclub services, you must meet the following eligibility requirements:

• Be at least 18 years of age at the time of registration.
• Not be located in any jurisdiction that restricts or prohibits online gambling activities.
• Have full legal capacity to enter into a binding agreement.
• Registering in a personal capacity and not on behalf of any third party.
• Not have been previously banned from using qqclub services.

During registration, you are required to provide accurate, complete, and up-to-date information. qqclub reserves the right to request identity verification documents at any time for KYC (Know Your Customer) compliance purposes. Documents that may be required include a national ID card, passport, or other legally valid supporting documents recognised in Malaysia.

Each individual is only permitted to hold one active account at qqclub. Registering multiple accounts using the same name, address, phone number, or payment details is strictly prohibited and may result in the termination of all associated accounts.

You are solely responsible for maintaining the confidentiality of your qqclub account login credentials, including your username and password. qqclub strongly recommends using a strong password that combines uppercase letters, lowercase letters, numbers, and symbols.

Any activity that occurs under your account is considered to have been carried out by you. If you suspect your account has been accessed without authorisation, please contact the qqclub customer support team immediately via our 24/7 Live Chat.

Qqclub will never ask for your password via email, message, or any other communication channel. If you receive any such request, it may be a fraudulent attempt — please report it to us immediately.

• Log in only via the official website qqclub.onl or the official qqclub app.
• Never share your login credentials with anyone, including family members.
• Please log out of your account after each session, especially on shared devices.
• Enable two-factor authentication (2FA) for added account security.

Qqclub supports a variety of popular deposit and withdrawal methods in Malaysia, including FPX, Touch 'n Go eWallet, GrabPay, Boost, and DuitNow. All financial transactions are processed through secure, encrypted channels.

All withdrawal requests are subject to standard identity verification procedures. qqclub reserves the right to request supporting documents before approving any withdrawal, to ensure your account security and meet financial compliance requirements.

Please note that withdrawals can only be made to a bank account or digital wallet registered under the same name as your qqclub account. Withdrawals to third-party accounts are strictly prohibited under any circumstances. Any attempt to withdraw to a third-party account will result in the request being rejected and your account being subject to a thorough review.

Qqclub offers a wide range of bonuses and promotions for both new and existing members, including welcome bonuses, deposit bonuses, weekly cashback, free spins, and monthly slot tournaments. Each promotion has its own terms and conditions that must be met before winnings can be withdrawn.

All bonuses are subject to the wagering requirements stated in each promotion's terms. The wagering requirement determines how many times the bonus value must be wagered before a withdrawal is permitted. For example, a RM 100 bonus with a 20x wagering requirement means you must wager a total of RM 2,000 before winnings from that bonus can be withdrawn.

• Each member is entitled to claim each type of bonus once only, unless otherwise stated.
• Bonuses cannot be directly converted to cash without meeting the wagering requirements.
• Qqclub reserves the right to void any bonus if promotion terms are found to have been abused.
• The validity period of each bonus is stated in the respective promotion's terms and cannot be extended.
• Bonuses cannot be transferred between accounts or to other users.

All games offered on the qqclub platform — including slots, Live Casino, Sports Betting, and table games — are subject to the individual game rules set by their respective game providers. Our game providers include leading names such as Pragmatic Play, Evolution Gaming, Microgaming, and many more.

The RTP (Return to Player) value for each slot game is displayed in the respective game information. qqclub does not modify or manipulate any game parameters in any way. All game outcomes are determined by an RNG (Random Number Generator) system independently verified by internationally recognised certification bodies.

For Live Casino games, please note that internet connection disruptions during an active game round may affect the outcome. qqclub is not liable for any losses resulting from connectivity issues on the user's end. We recommend ensuring a stable internet connection before you start playing.

All game results displayed on the qqclub platform are final. However, in the event of a proven technical error that affects a game outcome, qqclub reserves the right to void the round in question and refund the original bet amount to the member's account.

To maintain a safe, fair, and enjoyable gaming environment for all members, the following conduct is strictly prohibited on the qqclub platform:

• Using automation software, bots, scripts, or any technology that manipulates gameplay.
• Colluding or cooperating with other players to exploit table games or poker.
• Engaging in money laundering or using the platform for any illegal financial activities.
• Providing false or misleading information during registration or the verification process.
• Threatening, harassing, or acting disrespectfully toward qqclub support staff.
• Attempting to hack, disrupt, or compromise the security of the qqclub platform.
• Using unauthorised payment methods or initiating any fraudulent chargebacks.

You may close your qqclub account at any time by contacting our customer support team. Before closing your account, please ensure any eligible balance has been withdrawn, as remaining balances cannot be reclaimed after closure.

Qqclub reserves the right to suspend or terminate any user's account, with or without prior notice, if:

• The user has violated any of the terms and conditions set out in this document.
• Qqclub suspects fraud, money laundering, or any other illegal activity.
• The user failed to submit the required identity verification documents within the stipulated timeframe.
• The account has been inactive for more than 12 consecutive months with no transactions.
• As required for legal compliance or upon instruction from the relevant authorities.

For accounts inactive for more than 12 months, qqclub reserves the right to impose a monthly administrative fee on the account balance in accordance with the policy in effect at that time. Users will be notified via their registered email before any fee is applied.

The qqclub platform is provided "as is" without any express or implied warranties regarding continuous availability, accuracy of information, or fitness for a particular purpose. qqclub makes every effort to ensure the platform runs without interruption, but cannot guarantee 100% uptime at all times.

Qqclub shall not be liable for any indirect, consequential, or special loss or damage arising from the use of the platform, including but not limited to loss of profits, loss of data, or business disruption. qqclub's maximum liability under any circumstances is limited to the amount of the user's most recent deposit.

Qqclub reserves the right to amend, update, or replace any part of these terms and conditions at any time without prior notice. Amendments take effect immediately upon publication on the platform. We encourage you to review this page periodically to stay informed of the latest version of our terms.

These terms and conditions are governed and interpreted in accordance with applicable laws and regulations. Any dispute arising from or related to these terms shall be resolved through arbitration or by a competent court of the relevant jurisdiction.

If any provision of these terms is found to be invalid or unenforceable, that provision will be severed without affecting the validity and enforceability of the remaining provisions.

For any inquiries regarding these terms and conditions, please contact the qqclub customer support team via our 24/7 Live Chat available on the platform. We will do our best to respond to your inquiry as promptly as possible.